Shipping & Returns

PROCESSING TIME
Processing time for orders is 7-14 days. Orders are processed Monday - Friday from 8:00am - 4:30pm. Once your order has been printed and packed, it will be shipped out using the following carrier: USPS.
SHIPPING TIME
We offer Standard & Express Shipping
UNCOLLECTED PACKAGES
Coolie Collection will not pay shipping costs for uncollected packages.
RETURNS
We understand that sometimes purchases are not always right. If you are eligible for a return Coolie Collection will provide a credit note valid for 365 days upon the return of your item. Returns must be requested within 5 days of receiving your item and retuned to us within 14 days. Once we receive your return, please allow 2-3 business days for your return to be processed. 
If you would like to return an item please contact our customer care team orders@cooliecollection.com
Please note, we DO NOT ISSUE REFUNDS unless the item is deemed faulty.