Shipping & Returns

Processing time for orders is 7-14 days. Orders are processed Monday - Friday from 8:00am - 4:30pm. Once your order has been printed and packed, it will be shipped out using the following carrier: USPS.
We offer Standard & Express Shipping
Coolie Collection will not pay shipping costs for uncollected packages.
We understand that sometimes purchases are not always right. If you are eligible for a return Coolie Collection will provide a credit note valid for 365 days upon the return of your item. Returns must be requested within 5 days of receiving your item and retuned to us within 14 days. Once we receive your return, please allow 2-3 business days for your return to be processed. 
If you would like to return an item please contact our customer care team
Please note, we DO NOT ISSUE REFUNDS unless the item is deemed faulty.